Please browse our site completely before making any order. You can email us if you have any inquiries at email@example.com on the Contact Us page or message us at any of our social media pages (Facebook/Instagram: naturetonurtureph).
THIRD-PARTY MERCHANTS We and third-party merchants are independent service providers and do not represent each other. Policies, terms and conditions of third-party merchants apply to you while on such websites. We assume no responsibility for all information you provide to third-party merchants.
PAYMENT By purchasing from our website or from third-party merchants, you warrant that the information you provide is true, correct, and complete; that the charges incurred by you will be honored by your credit card company and will be paid for including any taxes or shipping fees.
LINKS TO OTHER WEBSITES We are not responsible for the accuracy and content of other websites that may be linked to our website. Linking our website to other websites does not imply the endorsement of these websites.
SHIPPING AND RETURNS POLICY You agree to abide by our shipping and returns policy.
SHIPPING LOCATIONS We can ship to almost all addresses in the Philippines. Orders within Metro Manila have a fixed rate of P100 and will be shipped on the same day given that receipt of payment is before 3pm on a business day. Orders placed after 3pm will be shipped the next business day. Deliveries outside Metro Manila have a fixed delivery fee of P150. These orders will be shipped within 3-5 business days upon receipt of payment. Liquid items purchased will be shipped via sea to Visayas and Mindanao areas. It may take around 10-15 business days for the items to reach the shipping address in these areas. If you are interested in purchasing and want to have it delivered outside the country, please refer to the Contact Us page to inquire first.
SHIPPING COST Shipping cost will be automatically calculated upon checkout and included in the total amount payable.
SHIPPING LIABILITY We are not liable for lost items, delays in deliveries, and damages due to the mishandling of the courier. We properly pack the items before we hand them over to the courier. We also provide specific instructions to the courier for items with delicate or special materials.
RETURNS POLICY We are unable to offer returns, refunds, or cancellations as of this time. Once an order has been placed, it is considered final.
In an unlikely event of an error on our part (e.g. the delivered item does not match your order on record, or there is a fault in the packaging of the product which caused the items ordered to leak), we will shoulder the re-delivery cost, provided that we receive the notice within 7 working days from the receipt of item/s. Please refer to the Contact Us page to see how you can reach out to us.
PAYMENT OPTIONS Before purchasing online, we suggest you read through our Payment Policy to view all payment options and terms and conditions.
LAW You agree that all legal action that may arise directly from this agreement, your use of this website, or any product obtained from such use will take proceedings under Philippine Law.
The Terms and Conditions are effective in June 2016 for current users and upon acceptance of new users.